Restaurant Owner Lays Golden Truth Egg on Entitled Customer

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Eric Lund
Nov 6, 2018 11:00 PM EST

Reviewers never seem to tell the whole truth, do they? If you fire some shots on Yelp, be prepared to defend yourself.

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  • 01
    Text - 8 months ago The food was okay but the wait was terrible Like Response from the owner 6 months ago Dear Monica, I wanted to reach out and thank you for your message. I'm happy to address this as we have hosted this group for the last two years prior. We have never had a problem and are always excited to have these girls back again and again. I do want to remind you that the group of 27 people came in 40 MINUTES EARLY for the reserved time of 7 pm. You and two other parents that seated at
    via ctrclub
  • 02
    Text - seating & service. The early arrival made it extremely difficult, but despite that fact our staff swiftly worked diligently to take care of everyones needs as best we could while taking care of other guests as well. We graciously gave the group our banquet room gratis so that all the girls could be comfortably seated together to converse all they wanted. After taking dinner orders from the entire group there was 35 minute wait for the food. For the amount of people without having a shorte
    via ctrclub
  • 03
    Text - reservation I advised in advance "no separate checks" and explained that we did have an ATM on site if people needed it. Monica you and the two parents you whom you seated with were extremely rude to myself, bartenders and our servers, telling one of them to "shut up" and actually making another one of them cry. l am very thankful for the other parents in the group that profusely apologized for your behavior and left an extra tip for the servers that took care of the group because you and
    via ctrclub

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reviews customer service FAIL owner lies truth restaurant customer mom stupid
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